Social Media Tracking

For those of you who have a social media presence, you know how it can sometimes be time-consuming generating new content. That’s why it’s important to know what people are actually looking at on your social media profiles.

Mashable recently worked with EyeTrackShop, a company that runs eye-tracking studies for advertisers, to find out what users look at on different social media sites. You can check out the study here.

A couple of takeaways we learned from this study:

  • On Facebook, profile pictures and recent content are king. However, Google+ users are less inclined to study profile pictures as they are to spend time looking at your recent content and your circle of friends.
  • Recent content is extremely important on Facebook and Google+, but Flickr and Twitter users are more likely to browse through your older posts in addition to your newest content.

Social Media Marketing – The Solution

If you are just checking out this blog post, you may want to read the precursor to this post first.

Let’s build our social media presence!

For people who use social media sites on a regular basis (I can think of at least five social media sites that I visit every single day), learning how to use social media to market ones products or services isn’t very hard. However, there are many people who don’t visit social media sites but are then told to create a social media presence for their company or organization. To make it easier for all readers, I will break out the process into four steps.

Become familiar with your options

With so many social media sites on the web today, it can be exhausting trying to determine which one to use. Sites like Wikipedia (hey, that’s a social media site!) have a lot of general information relating to social media. It’s also very helpful to have first-hand experience with the social media site you are interested in, so set up your own personal account and begin learning about the site.

Develop your strategy

This is the most overlooked part of the process. Many companies simply use their traditional marketing tactics when creating a social media presence. Don’t do this! Other companies will completely change their marketing message when using social media marketing. Don’t do this either! Your message must stay consistent through ALL of your marketing outlets. However, you must also recognize that you’re marketing a different audience. Therefore, your tactics, promotions, and audience interaction will likely be much different than your traditional marketing efforts. Make sure you’re also building in ways to track your successes and failures. You’ll want to do this during this upfront, instead of trying to incorporate it once you’ve already built your social media presence.

Implement (and keep implementing!)

Once you have a strategy, put it in place and begin building your social media presence. However, don’t forget to keep updating your social media pages. Just because you have 5 posts and 20 friends/followers doesn’t mean your presence will keep growing without your help. There are many helpful tools out there (like Tweetdeck) that help you organize all your social media sites and keep on top of updates.

Monitor and Assess

How are your social media pages performing? What are you followers saying about you? Have you seen positive benefits from this endeavor? Is your social media marketing still conveying the same message as your traditional marketing? Monitoring your performance will tell you what you need to change, and what tactics are really worth your time. Hopefully you will see positive results and find that the time you’ve put into the process has been worth your while.

We understand that for some people this process is extremely overwhelming and intimidating. If you would like help developing your social media marketing strategy (or any marketing strategy), implementing your social media presence, or assessing your current presence, we would love to help!

Contact us to learn more about how we can work together to build a strong marketing strategy for your business or organization!

Social Media Marketing – The Problem

Companies, businesses, and organizations are always looking for new ways to reach people, so it’s no wonder why social media is an extremely popular advertising outlet for many organizations. Obviously, this isn’t anything groundbreaking. For many years, companies have used sites like Twitter, Facebook, MySpace, and YouTube to market their products and services. Non-profit organizations have also used social media to get in touch with new patrons and volunteers.

To be completely honest, I know this post won’t cover anything that hasn’t already been covered by 100 other people. So why write about this topic, when so many other people and marketing companies are doing the same? Because there are still too many examples of poor social media marketing out there today.

Nearly every time I’m on Facebook or Twitter I find a new example of a company using this new technology with marketing tactics that are wildly out of place. It is very easy to find hundreds of companies that don’t design their marketing strategy to meet the needs and desires of their audience. It’s also relatively easy to tell that many of these companies and organizations don’t put the same time and effort into their social media marketing as they do with their traditional marketing efforts. Even though social media marketing is generally free, like all other marketing you still have to invest time and effort into social media marketing if you expect to see positive returns.

Yes, one can argue that having any marketing presence, regardless of the quality, on social media sites is a good thing. However, if you’re willing to spend time on traditional marketing, why not spend some more time to create a social media marketing strategy that really interests your audience?

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